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Safeway Support Ticket - Livermore, California - Issue

Safeway Support Ticket - Livermore, California

Issue

Created By: Lindataylin's Picture Lindataylin Last Reply: Lindataylin's Picture Lindataylin
Priority Level: [Emergency] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0

I had a really bad experience with store manager Russell at Safeway in Livermore, Ca.on 8/10/2015 at 6:00p.m. The costumer service rep who helped me also said how rude he was & that was way over bearing. He was very, very rude to me. Manager Russell followed me around asking me about what type of disabilities I had, To why I have my dog with me & I felt very uncomfortable & told him that I didn't think I had to tell him my diagnosis Right there while a crowd was forming to see what the issue was, He did not care about the other customers standing around looking on. Russell continued taunting me as I filed my complaint in the store. I had to hand my dog to my daughter to write the complaint which I never do so my anxiety level was very high. Can someone call me back ASAP! (510) 812-6017. Linda Haggerty. Thank You, I would really appreciate it.


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