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Safeway Complaint - Incredibly rude
Safeway Complaint

Safeway Complaint

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Incredibly rude


It has been a LONG time since I had been treated so rudely and inconsideratly. After many phone transfers and LONG time waits I ended up being transfered to what I believe was your financial department. Anyhow the guy who answered was IMMEDIATELY rude and hostile. I tried to explain the situation of a gift card having a balance but not being able to be redeemed but he kept interrupting me.

Apparently he felt I was in the wrong department and wasting him time, you know since I am just a customer and my time isn't as valuable as his precious time. I would say, no actually that is not what I was saying and he would repeat back to me, rudely and incorrectly what he said that I said. Not that it would matter because I was never allowed to finish an entire sentence. I asked him to hold for 1 minute so I could tend to a client but apparently my 38 minute hold to talk to this rude jerk was ok, but after about 25 seconds it was too long for him, he hung up on me. Absolutly awful! I am so angry I swear I am writing about this experiece everywhere I can, I did not deserve that!


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