Safeway Consumer Complaints All Reviews

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Safeway Reviews

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  • Customer Complaint

    I have noticed a change in my local Safeway after the acquisition by Raleys. The attitude of the employees that were brought in from other locations to work in St. Helena. They seem sour. Restocking is rarely done - shelves go empty. Many times there is a wait in the deli because there is only one person there. Today, a guy was in the deli with his back to me and couldn't hear me ask for service while three women in the Sandwich counter looked at me and didn't try to get his attention. Earlier, three employees were at the back of the store huddled in conversation about their... More...
    Schmidt's Picture   Schmidt    0 Comments   Comments
  • AQaqwSZwqZQAzWX

    At approximately 9:00 a.m. Thursday, November 17, 2016, an employee working at Starbuks Safeway, Olney, Maryland refused to serve me for Ice Water along with Double Expresso I ordered. She said she couldn't do that---meaning she cannot make Ice Water in addition to Expresso coffee. She walked out of the store to smoke while I was driving through. She claimed that she is the Manager of the Safeway Starbuck store when she was asked by whom I needed to talk to make a complaint. That's weird ... . This kind of service is being provided by Safeway. Very bad experience. I am gonna move... More...
    (Restaurants, Fast Food, Coffee)
    rohkis's Picture   rohkis    0 Comments   Comments
  • Accommodating Customers

    Linda Mar Safeway has ample parking, a few nice checkers and some pretty good buys. Now for the negative:::: Nov 5th, the computer tells me I have 3 free items on just for you. That%u2019s great except the store only has one of the items. So I waste a half an hour looking for the other two. This happens all the time. Then we have produce. It%u2019s not kept up very well and several items have no prices. I can%u2019t put something in my cart if I don%u2019t know the price and not usually anyone to ask. Now to customer service where two, not so friendly women work. One has been there forever... More...
    (Shopping, Chain Stores)
    joysafe's Picture   joysafe    0 Comments   Comments
  • milk products

    I've shopped at Safeway for 40 yrs on and off. Well I had this happen at other stores but it's happened 4 times now at Cottage Grove Safeway in Or I have purchased milk and half&half there and in a few days it's undrinkable...... and that's with the date still good. I live 12 miles out of town so it cost me more to return it than what it's worth. So I don't buy milk from you any more. Also your prices are too high. DB More...
    Bangs's Picture   Bangs    0 Comments   Comments
  • Customer Service at Safeway in Aurora Colorado

    I went to "MY" Safeway in Aurora Co at Buckler Rd and Quincy to buy a jar of Oysters. There were none in the case and had to wait for 10 minutes for someone to help me even though he had made eye contact with me at least 3 times (no other customers were standing there). When I told him what I was looking for he then looked in the case and then at me and said I guess we don't have any. Before I could say anything he turned his back and walked away. I said excuse me but can you tell me where the next closest Safeway is that might have some. He said I don't know and walked... More...
    cajunlady's Picture   cajunlady    0 Comments   Comments
  • Kent, Wa Safeway

    I was happily waiting my turn in line (I was next up) when a clerk approached me and motioned me to follow her. I thought she was opening up a new line for me. She took me to the self-checkout! She said: Do you know how to do this? I said 'yes' so WHY are you directing me to do this? (I did not want to scan and bag my own groceries!) She said, 'well some customers don't know we have this service.' Well, it is not a service when you have to scan and bag your own stuff. By then I had lost my place in line and had to do it myself. More...
    (Shopping, Chain Stores)
    czuck200's Picture   czuck200    0 Comments   Comments
  • More Training Needed

    Puhleeze inform your managers and check out personnel on how to handle your own advertised specials. I won't single out today's store (because this has happened at others before). Safeway advertised that it would price match other stores' valid specials. Today (5 November 2011), I tried to check out a Shady Brook turkey with the clearly advertised GIANT special price advertisement for the same brand (and weight size). When I showed the Safeway price match advertisement at check out to BOTH the checker AND the manager, it seemed to be the FIRST time either had seen the... More...
    pholja's Picture   pholja    0 Comments   Comments
  • Safeway job hunting

    First of all let me just explain me circumstances. I am currently a graduate student and a student teacher. Since there is not really a lot of teaching position available during the summer, I usually take a seasonal retail job. Previously working at Longs Drugs (now CVS) as a clerk and manager has given me the confidence to work in any retail environment, so I often choose to seek retail jobs for the summer. Of course, I understand not to expect a job but I do expect respect and courtesy from Safeway management, which is why I'm writing today. I had previously put in a job application... More...
    (Shopping, Chain Stores)
    gwerther34's Picture   gwerther34    0 Comments   Comments


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